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How It Works

How Selling Gold by Mail Works

Four simple steps from quote to payout, with free shipping both ways and video of every step.

  1. Get Your Free Quote

    Enter the weight and karat in our live calculator, or send a few photos. See your price before you ship anything.

  2. Ship With Our Label

    We email you a prepaid shipping label. Print it, tape it to a small box and drop it off.

  3. We Test It on Video

    Your package is opened, weighed and tested on recorded video that we share with you.

  4. Get Paid the Same Day

    Accept your offer and get paid by Zelle or ACH. Decline it and we ship your items back free.

1. Get Your Free Quote

Enter the weight and karat in our live gold calculator to see today’s value instantly. For a firm quote, send a few photos: the item, the item on a scale, and its karat stamp. We reply with an offer, usually within one business day.

2. Ship With Our Prepaid Label

Accept your offer and we email you a prepaid, tracked shipping label within one business day. Print it, pack your items in a small box, tape the label on top, drop it off and keep your receipt. Ship within 7 days to keep your price.

3. We Test It on Video

The moment your package arrives, we open it on camera, weigh every piece on a certified scale and test its purity. We send you the video, so you see exactly what we see.

4. Get Paid the Same Day

We confirm your final offer. Accept it and we send your money the same day by Zelle or ACH bank transfer. Decline it and we ship your items back free.

Questions

How It Works FAQ

How long does the whole process take?

Most sellers are paid within a few days. Quotes usually go out within one business day, your label arrives by email within one business day of accepting, and we test your package the day it arrives.

Who pays for shipping?

We do. Your label is prepaid, and if you decline your final offer we ship your items back at no cost.

How should I pack my items?

Put small pieces in a zip bag, wrap the bag in paper or bubble wrap, and use a small sturdy box. Do not write “gold” or “jewelry” on the outside. Keep your drop-off receipt.

What if my items weigh less or test lower than I expected?

Your final offer is based on what we measure on video. If it differs from your estimate, we show you why on the video and send an updated offer. You can accept it or have your items returned free.

Do I need a printer?

Yes, you’ll print the prepaid label we email you on plain paper. Don’t have a printer? Reply to the label email and we’ll help.

Do you need my ID?

Yes. Federal anti-money-laundering rules require us to verify the identity of sellers before we pay. We ask for a photo of your ID before your payout.

Ready to See Your Payout?

Get a free quote in minutes. No obligation, no fees, and free shipping both ways.